"Bureaucracy Still Seen by Britons as Biggest Problem with NHS"

So much for the notion that government provision will make health care more responsive to patients' care.  Here is a survey from Angus Reid:

. . . While there has been a noticeable spike in the proportion of Britons who are satisfied with the National Health Service (NHS), more than a third of respondents believe bureaucracy and poor management remain its biggest hurdles, a new Angus Reid Public Opinion poll has found.In the online survey of a representative national sample of 2,033 British adults, 35 per cent of respondents (+6 since October 2011) think the NHS works well, and only minor changes are needed to make it work better.
Half of Britons (52%, -5) believe there are some good things in the NHS, but many changes are required. Only one-in-ten respondents (9%, -1) believe the NHS has to be completely rebuilt. . . .

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