Passive behavior probably leaves robbery victim paralyzed

From St. Louis Today:

Christopher Sanna had parked at the Old Cathedral parking lot and was waking to his car. According to police, two men in a dark-colored sedan drove up to them. The driver got out with a gun and demanded their property. The woman gave the gunman her purse, and the couple turned to run away. The gunman fired several shots in their direction, hitting Sanna in the back.
"They turned to run away, but they didn't make it very far," Candis Sanna said. "As soon as they gave them the stuff, they were going to try to run away but he shot them. They were within arm's reach." . . .

Thanks to Tony Troglio for the link.

What do 911 operators advise people to do when they are confronted by criminals?

You can't always run away from the criminal. In fact, if the 911 operator knew about the National Crime Victimization Survey showing that particularly for women running away is not particularly effective, I don't think that the operator would so automatically give this advice. So what is the victim supposed to do now?

As he heard his locked bedroom door rattling as the burglar tried his screwdriver to open it, Six, clutching an aluminum baseball bat, told a 911 operator he couldn’t exit through his window as she had advised, AZCentral.com reported. . . .